Loup Digital
Privacy Policy
This Privacy Policy explains how personal data is handled when you visit the Loup Digital website or contact us.
Last updated: June 4, 2026
Controller
Loup Digital
Inh. Jens Wolf
Niehler Str. 101
50733 Cologne
Germany
Email: support@loup-digital.com
Website Hosting and Server Logs
When you visit this website, the hosting provider may process technical access data such as your IP address, date and time of access, requested files, transferred data volume, browser information, operating system information, referrer URL, and error logs. This processing is necessary to deliver the website, maintain security, and troubleshoot technical issues.
The legal basis is Art. 6(1)(f) GDPR, our legitimate interest in providing a secure and functional website.
Contact by Email
If you contact us by email, we process the information you provide, including your email address and message content, to respond to your request.
The legal basis is Art. 6(1)(b) GDPR where your request relates to a contract or pre-contractual communication, and Art. 6(1)(f) GDPR for other support and general inquiries.
Cookies and Analytics
This website currently does not use analytics tools, advertising tracking, or non-essential cookies.
App Privacy Policies
The apps published by Loup Digital have separate privacy policies because each app may process different categories of data:
Retention
Contact messages are kept only as long as necessary to process the request and handle follow-up communication. Server logs are retained by the hosting provider for operational and security purposes and deleted or anonymized according to the provider's retention practices.
Recipients
Personal data may be processed by technical service providers that support website hosting, email delivery, and technical operations. These providers process data only as required to provide their services.
Your Rights
Subject to the conditions of the GDPR, you have the right to access, rectification, erasure, restriction of processing, data portability, and objection to processing based on legitimate interests. You also have the right to lodge a complaint with a data protection supervisory authority.
Contact
For privacy questions, email support@loup-digital.com.